Etisalat is the first in the UAE as it launches rollover minutes, an exciting new offering that allows its postpaid customers to keep their unused monthly minutes for the following month.
‘Rollover minutes’ simply extends the validity of unused local or international minutes included in bundled plans for an additional month.
Etisalat’s new and existing customers subscribed to any MyPlan, iPhone plan or smartphone plan are automatically eligible for the new, free feature at no extra cost. The telecom firm will carry over every unused minute for customers to use in the following month.
“At etisalat, we understand that our customers’ mobile usage is not constant and can vary from month to month. Therefore, we have adapted our postpaid bundles to suit our customers’ changing patterns,” Matthew Willsher, chief marketing officer at etisalat, said.
“The new rollover feature is a compelling value-add that brings a lot of flexibility to the bundled plans. Customers can easily check and keep track of their used and rolled over minutes.”
Customers who upgrade or downgrade their postpaid packages; or change between national and international bonus minutes, will also retain their balance of rolled over minutes.